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Technology: Wipro to work on Nokia’s renewed operating model

Fiinews by Fiinews
July 28, 2022
in Technology
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Goal is to enable Nokia to win in the 5G world and beyond, says Firake

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) will deliver global business services to support Nokia’s renewed operating model, with focus on process optimization, touchless processing and enhanced user as well as customer experience across order management supply chain, finance and accounting operations.

The deal is under Wipro’a new five-year strategic engagement with Nokia of Finland, and builds on a partnership originally established over 20 years ago. It is a testament to the strength of the relationship.

For Nokia, this represents a major step towards digitalization of its operations by leveraging Wipro’s unique transformation and innovation capabilities.

“This marks a significant milestone in our journey aimed at delivering tangible benefits to Nokia Business Groups through a unified service desk, seamless service integration, improved transparency and performance of GBS,” said Rod Lindsay, Vice President, Global Business Services (GBS), Nokia.

“We have selected Wipro as our long-term partner to support Nokia GBS’ service delivery transformation over the next five years,” he said on 26 July 2022.

“Our goal is to enable Nokia to win in the 5G world and beyond,” said Vinay Firake, Senior Vice President & Managing Director – Nordics, Wipro Ltd.

“We have a truly strategic partnership with Nokia, built over 20 years, based on our shared values.

“We now have a shared purpose to drive impactful and quantified business outcomes enabled through technology, automation and process digitization,” said Firake.

With over 250,000 employees and business partners across 66 countries, Wipro deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. fiinews.com

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