Swiggy expands AI-driven warehouse for faster deliveries
Artificial Intelligence (AI) is revolutionizing India’s retail and e-commerce sectors by driving personalized shopping experiences, with 71% of retail businesses expected to adopt generative AI by 2024, according to a ResearchAndMarkets.com report.
AI-powered recommendation engines, like Amazon’s Rufus, refine product suggestions and enhance user engagement. AI-driven commerce conversations are becoming integral, with platforms like Flipkart’s ‘Flippi’ assisting shoppers in real-time, said the report, “Artificial Intelligence in Retail and E-commerce Market in India (2025 – 2030)” http://amazon.com.
AI is further optimizing supply chains, as seen with Swiggy’s AI-driven warehouse expansion for faster deliveries, noted the report http://swiggy.com.
Additionally, AI enhances fraud prevention, with companies like Infibeam Avenues developing AI-based authentication solutions. Real-time analytics with Edge AI is improving operational efficiency, such as AI-driven people-counting systems for retail analytics.
As AI adoption deepens, businesses integrating automation, personalization, and real-time insights will gain a competitive advantage in India’s evolving digital marketplace http://flipkart.in.
Artificial Intelligence (AI) funding peaked at US$5.2 billion in 2022, and despite a decline to US$1.1 billion in 2023, investments remained a priority. In 2024, AI spending surged by 52%, with companies allocating 3.32% of revenue to AI initiatives. With strong government support and evolving digital infrastructure, AI adoption will continue to reshape the industry http://meity.gov.in.
The report is confident that India’s AI-driven retail and e-commerce market is set for significant expansion between 2025 and 2030, fuelled by advancements in machine learning, automation, and personalized consumer experiences https://fieo.org/.
Growing AI adoption in inventory management, customer engagement, and fraud detection will drive efficiency and profitability. As businesses leverage AI for predictive analytics and hyper-personalization, the sector is poised for transformation. Companies that integrate AI-driven solutions and adapt to evolving consumer demands will gain a competitive edge in this dynamic and rapidly evolving market http://commerce.gov.in.
The AI-driven retail and e-commerce market in India is set for significant growth from 2025 to 2030, fuelled by increasing investments and deeper AI integration. AI-powered solutions are enhancing decision-making in product management, marketing, and customer engagement, enabling faster and more efficient operations.
The adoption of AI chatbots is improving customer support, while automation is making retail more human-centric, according to the report released on 3 Sept. Fiinews.com
